Legal
Delivery
Effective 28 October 2026
How and when what you buy from Questico reaches you.
Everything is delivered online
Questico sells digital products and services only. Nothing is shipped to a physical address, and there are no shipping charges.
What you buy appears in your Questico console, under the account you signed in with.
When each product arrives
- Websites, mobile apps and business tools: live at their own address within 24 hours of payment. A mobile app's Android file (APK) is built within a few minutes once you ask for it.
- Logos: four options in under a minute.
- Visiting cards: a print-ready card in about a minute.
- Images: on screen as soon as they are drawn.
- Kids Playbook storybooks: drawn in a few minutes; the PDF can be downloaded for 7 days after purchase.
- Presentations, reports and resumes: downloadable from your console as soon as they are made.
- Business automation and cyber security: these start with a call from our team, and the timeline is agreed with you before you pay.
Payment links
We take payment through Razorpay. A payment link stays valid for 7 days. Your order is unlocked automatically as soon as Razorpay confirms the payment, usually within seconds.
If something has not arrived
Write to contact@questico.site with your payment ID and what you ordered. If we cannot deliver what you paid for, you get a full refund.